Blog
Leadership and organization5 min

What if you are the bottleneck?

Five signals that tell you whether decisions, approvals and operational issues still depend too much on you and are slowing the company down.

When a company grows, it is normal for activities and processes to go through a congested phase. And I know very well that, to unblock those situations, many decisions initially end up going through the founder. At first it looks like an accelerator, a way to unlock things, a support. The problem starts when, even after building a team, everything keeps coming back to you: doubts, exceptions, clients, approvals, operational issues.

At that point you are no longer just the reference point of the company, you may have become its main bottleneck.

So today I give you 5 parameters to assess whether you are the bottleneck of your own company.

1. Do the tasks you delegated come back to you at the first difficulty?

If you assign a task but, as soon as something unexpected happens, the question “What do we do?” arrives, it means you delegated the task without providing the resources needed or the ability to handle it.

2. Do meetings end without a decision?

There is a lot of discussion, opinions are collected, but the decision is postponed or implicitly stays in your hands. If nobody knows who decides and according to which criteria, the organization will keep waiting for you.

3. During your holidays, do you stay connected to approve things and answer clients?

If a few days of your absence are enough to increase messages, calls and approval requests, an important part of how the company works still depends on your direct presence.

4. Does the team ask your permission even when they already know the answer?

“Can I go ahead?” often does not mean the person does not know what to do. It can mean they have learned that asking for confirmation is safer than taking the risk of the decision.

5. Does an important decision take weeks?

A hire, an investment, a client to let go, a responsibility to assign. If decisions pile up on the same desk, sooner or later growth slows down.

If you answered yes to at least one of these, you are taking on tasks that are not the founder's and, even if you think you are forced to do it or that your micromanagement serves the company, it does not. Because the effect it creates in your people is that you do not trust them, and that undermines the very foundations of a company.

So what is the next step?

1. Clarify which decisions can be made without you

Clarify for yourself which decisions can be made without you, within which limits, using which criteria and above all by which people.

For example: up to which amount can the sales lead grant a discount? When must an issue be escalated to management? Which indicators make a project solid enough to move forward?

2. Set fixed alignment routines

Set fixed alignment routines where you monitor how the decisions taken are going and create a space to share doubts.

With these 2 precise actions, the team gradually stops asking for permission and starts taking real responsibility.

I know that being indispensable can feel like proof of your value, but it is not. And for a founder the cost of that illusion is even higher, because it is a real organizational risk.

If you want to understand which steps fit your specific situation, and work on management capability, role clarity and decision processes in your company, book the free 45 minute consultation with me.

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